Pie Digital, Inc. (here on referred to as "Pie") is committed to respecting your privacy. This Privacy Policy applies to all of the products, services and websites offered by Pie or its subsidiaries or affiliated companies, collectively referred to herein as Pie's "services" or "products."
Information We Collect and How We Use It
Once you choose to provide personally identifiable information, that information will only be used in the context of your customer relationship with Pie.
On various Pie web pages you can register to receive further information or request contact. The types of personal information collected in this process are name and contact data. Data collected online may also be combined with information provided during ownership registration of Pie products and services. In order to tailor subsequent communications and continuously improve products and services, Pie may ask you to voluntarily provide information regarding your personal or professional interests, demographics, product experience, and contact information.
Cookies & Web Beacons
To enhance your experience with our site, many of our web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.
We use cookies to understand site usage and to gather data to improve our site performance. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you by name when you return to our site) and save your password in password-protected areas. We also may use cookies to offer you products, programs, or services in the future.
"Web beacons" or clear .gifs are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. We may use web beacons on this site from time to time for this and other purposes.
Information Sharing
Pie will not sell, rent, or lease your personally identifiable information to others. Unless required by law, Pie will only share the personal data provided with business partners who are acting on our behalf to complete the activities you requested. Such business partners are governed by Pie's privacy policy with respect to the use of this data. Unless required by law, should a company not governed by Pie's privacy policy require your personal information, your permission will be initially obtained. If you choose to share such information, the use of that data will be governed by the company's respective privacy policy.
Pie utilizes IP addresses to analyze trends, administer the site, track users' movements within the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Pie may share aggregated demographic information (such as number of visits, etc.) with our partners.
Use of Your Data
Pie uses your information to better understand customer needs and continuously improve the level of service provided. Specifically, your information is used to to communicate back to you, to update you on service and benefits, and to personalize Pie's web site. Pie does not sell products or services for purchase by children.
From time to time, Pie may use your information to contact you for market research or to provide you with information thought to be of particular interest. At a minimum, you have the opportunity to opt out of receiving such direct marketing or market research contact. Where applicable, Pie will also follow local requirements such as allowing you to opt in before receiving an unsolicited contact.
Server Logs
Pie maintains log files of the traffic that visits our site. When you use Pie services or products, our servers may automatically record information that your browser or you send when you visit a website. These log files may include information such as your requests, IP address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your system.
Links
Pie may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our technology, customized content and other products and services. The Pie website also contains links to other sites. In some cases, visitors to Pie may be transferred to another site, such as those of Pie partners, upon clicking through to such other sites. Please be aware that Pie is not responsible for the privacy practices of any other sites. Pie encourages users of Pie products and services to be aware when they leave the Pie website and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to the Pie website.
Protection of Children
Pie does not knowingly solicit or collect customer identifiable information from children or teenagers under the age of 18. In addition, Pie will not knowingly link to any third party web site that solicits or collects customer identifiable information from minors. If you believe that a minor has disclosed personally identifiable information to Pie, please contact us at so that the information can be removed.
Access and Updating Personal Information
Pie takes reasonable steps to keep your personally identifiable information accurate. When you use Pie services, we make reasonable efforts to provide you with online access to your registration data so that you may update or correct your information at any time.Although we take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
User communications
When you send email or other communications to Pie, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Information Security
Pie is committed to ensuring the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, appropriate procedures are in place to safeguard and secure the information collected online. Please be aware that, despite our best efforts, there is no security system or design that is impenetrable. We recommend that you be vigilent with your usage of passwords and use precaution and available security technology to protect your personal data when using the Internet or other online communication mediums.
Changes to this Privacy Policy
Pie will amend this Privacy Policy from time to time. If we decide to change our privacy policy, Pie will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email.
If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at:
Pie Digital, Inc.
Customer Care - Privacy Policy Issues
575 Market Street, 8th Floor
San Francisco, CA 94105
Effective Date: April 15, 2009
Last Updated: May 12, 2009 (see archived versions)